At La Lupa Sports, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or interacting with our services.

1. Information We Collect

When you use our website or contact us, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping address

  • Billing and payment information when placing orders

  • Account login information if you create an account

  • Information related to customer inquiries or support requests

  • Technical information such as IP address, browser type, device information, and website usage data

This information helps us provide better services and improve your experience.

2. How We Use Your Information

La Lupa Sports uses the collected information for the following purposes:

  • To process and deliver orders

  • To communicate with you regarding your purchases or inquiries

  • To improve our website, products, and services

  • To send updates, promotions, or marketing communications (only if you opt in)

  • To maintain website security and prevent fraudulent activity

  • To comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Understand how visitors use our website

  • Improve website functionality and performance

  • Remember your preferences for future visits

You can control or disable cookies through your browser settings.

4. Sharing of Information

La Lupa Sports does not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers when necessary, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and technical support providers

These partners are required to protect your information and use it only for the intended service.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. La Lupa Sports is not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

La Lupa Sports may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.